Support

After any service or calibration process has been performed on an instrument, it is advisable that, at the time of collection, all memory devices are formatted (CF/SD-cards, USB’s and internal memories). This is especially significant if an instrument has received a replacement part. Once the kit has been returned to you, normally hidden within Tools is the option to “format...

With hire instruments arriving and leaving site every day, the requirement to manage your survey data in one complete and up-to-date database is crucial. With Leica Viva TS & CS products, it is now far easier to transfer data between instruments than with previous kits. If an instrument is leaving site, here’s how to ‘copy’ all your data, and ‘paste’...

When loading application programs, such as StakeOut and Ref-Line, from the CF-Card, infrequently the instrument may prevent the upload as there may not be enough space on the ‘System RAM’. If this situation occurs, on the “Upload Application” page, tap F4-DEL and remove any unwanted or infrequently used programs, thus freeing up space. Similarly, if you require any application programs...

If you are using SmartRovers on a regular basis, connecting to Leica’s SmartNet, then please see the link below; you can subscribe (for free) to a text service that will alert you to changes or problems with the network. For example, if the   “Main Server” is down, you will receive a text alert to jump onto the “BackUp”. http://www.leica-geosystems.co.uk/en/68063.htm http://smartnet.leica-geosystems.co.uk/SpiderWeb/SmartNet/smartnet.html

Handhelds – Have a go At the lower end of the Viva GNSS spectrum, are the Uno and Zeno. Based on the CS10 or CS15 Field Controllers, the Uno runs SmartWorx Viva, whereas the Zeno runs Zeno-Field (based on ES RI ArcPad 8 OEM). Both are tailored for GIS applications, with ‘Zeno Field’ working in harmony with ‘Zeno Office’, to...